True Stories

News, events, case studies and podcasts from across the True community.

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Turning Sustainability into Real Business Value

Innovation analyst, Noam Silva, explores how sustainability in retail faces a critical paradox. While 80% of consumers claim they'll pay more for sustainable products, their purchasing decisions tell a different story. As businesses navigate climate commitments and greenwashing concerns, economic pressures threaten to overshadow sustainability initiatives. Yet the path forward is clear: companies must transform their environmental efforts into measurable business value.

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Ribble Cycles Partners with Smurfit Westrock Cycling Team

Ribble is now the official bike sponsor of the Smurfit Westrock Cycling Team for the 2025 season, powering the women's cycling team to new heights.

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The Cotswold Company outshines market with 22% Christmas sales boost

The Cotswold Company (TCC) saw Christmas sales surge 22% to £19.9m, B Corp certification, and the opening of its eleventh and twelfth showrooms in Marlow and Harpenden.

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True's participation in Eyva's €2.7M Seed funding round

We are excited to announce True’s participation in Eyva’s €2.7m Seed funding round co-led with Earlybird and Wenvest.

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Insight

European Consumer & Retail Startups: a $500B+ opportunity

We are an investment firm dedicated to the consumer and retail sectors, emphasising the significant opportunities for growth and innovation within these markets. With a focus on partnering with founders, we want to use our expertise to help build successful companies and navigate the evolving landscape of consumer and retail.

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True Presents: Tech Showcase – Driving Top-line and Bottom-line Value Through Digital Technology and AI

On Wednesday 20th November, we hosted our latest annual Tech Showcase. The evening brought together leading retail and consumer industry innovators to explore eight cutting-edge technology solutions that are driving top-line growth and bottom-line efficiencies.

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Our Latest Strategic Partnership with Represent

We’re excited to announce our strategic partnership with Represent, a UK-based luxury fashion brand reshaping the boundaries of luxury and performance sportswear.

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Insight

New Consumer markets with AI

AI is transforming consumer markets by making high-cost services more accessible and affordable. This parallels past tech revolutions, like personal computing and the gig economy, where innovation and cost reduction spurred market expansion. AI's rapid, scalable advancements, championed by major companies, are creating massive new demand. The market potential is vast, with history hinting at billion-dollar opportunities—and we're excited to support founders shaping this future.

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Hush appoints Philip Mountford as chairman

Hush has appointed Philip Mountford, former CEO of Hunkemöller and Moss, as its new chairman. With over 40 years of executive retail experience, including his role as Managing Director at Versace and a 15-year tenure as CEO of Hunkemöller, Mountford brings valuable expertise. His appointment follows a successful brand relaunch and strengthens Hush’s leadership as it pursues growth in the UK and internationally.

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The Cotswold Company opens Cotswold Home Delivery Training Academy

The Cotswold Company have announced the opening of a delivery driver training academy (CHD) and a further delivery depot, moving them steadily closer to becoming a leading premium homeware brand in the UK.

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Insight

Responsible Retail: Sustainable Tech We're Watching

The retail sector is in constant evolution, shifting in response to the ebb and flow of consumer demands, macroeconomic factors and increasingly, environmental concerns. As the environmental footprint of both retailers and consumers comes under growing scrutiny, we’re closely watching a handful of exciting technologies poised to address these challenges, helping the industry become more sustainable.

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Insight

The AI Revolution in Customer Contact

The customer contact landscape has undergone a substantial transformation. The rapid development of artificial intelligence (AI), particularly in natural language processing (NLP) and generative AI, has reshaped the customer contact landscape in ways that seemed futuristic just one year ago. This prompted us to revisit and update our research, resulting in our new Customer Contact 3.0 report. 

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The Cotswold Company to open 10th UK store

Portfolio company, The Cotswold Company, the digitally-led premium handcrafted furniture and homeware brand, is pleased to announce plans to open its 10th UK store, located in Stamford, in September.

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The Cotswold Company Upgrades Showrooms with New Upholstery Hubs

In the year to date, the Group has recorded a 96% increase in revenue generated by upholstery, driven by its highly popular lines such as Talbot & Morris. Below TCC announce the roll-out of its innovative Upholstery Hubs -an in-showroom offer that provides customers with a one-stop-shop for all their upholstery needs.

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Beyond D2C: True's Holistic Approach to Consumer & Retail Investing

At True, we pride ourselves on being specialist investors in the Consumer and Retail sectors. Many associate "Consumer" with D2C physical products, but the reality is much broader. In this blog, Mike Martin, Director in the VC team shares more on our investment strategy and remit.

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